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Call Recording

To certain industries and professions Call recording is now, or soon will be, obligatory. From recording conversations in the health and social care industries to recording verbal orders for fast moving consumer goods.

Whether your organisation needs to recall every call or just selected ones there we have products in our portfolio to suit all needs and budgets.

Call centres, doctors surgeries, mobile phone suppliers and hotels now boast having call recording facilities. Our consultants deal with each application and can recommend the right product to match your needs and budget.

For more information download the PDF documnents below:

1) provoice
2) Provoice dx4
3) proagent

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The ultimate in professional call recording



ProVoice
The ultimate in Professional Voice Recording. ProVoice is for every type of enterprise, institute or organisation needing a facility to record, store and monitor voice telephone calls.

ProVoice is the most feature rich Voice Recording and Monitoring solution available on the market.

It can use your corporate LAN, client/server structure to its full extent, or it does the job as a standalone system in a very efficient manner.
The ultimate in professional call recording

ProVoice DX4
The ProVoice DX4 Digital Voice Recorder makes all the benefits of professional, centralised call recording available and affordable to ALL organisations.

With the ProVoice DX4 Call Recording has never been simpler.

Can you really afford not to?
The ultimate in professional call recording

ProAgent
At last a truly cost effective call recording solution for those organisations wishing to record a group of telephone extensions rather than every telephone call on a system wide basis.

Aimed sat informal Call Centres, ProAgent will record ANY extension regardless of switch type without any indication to the agent that their calls are being recorded.

The system has the flexibility to alter the nominated extensions on a weekly basis giving you the control to monitor the extensions you want when you want.

Alpha Business Communications Ltd, Unit 19, Network Centre, High Carr Business Park, Newcastle under Lyme, Staffordshire, ST5 7XE. tel: 01782 576000 fax: 01782 576001
...www.alpha-business.com