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Some manufacturers expect that their system plus a simple call management package can provide the hotel with all its needs. Unfortunately this arrangement has proved to fall short.

Siemens have approached the situation in conjunction with the specialist software house Callista and the HiPath 3000 range can be augmented with two bespoke pieces of software, the Light BDI and the Hospitality.

The Light BDI ( Bi-Directional) was designed form the smaller hotel that of course wished to bill their guest but needed to offer facilities such as wake up calls and room status.

The Hospitality is for hotels that do not have their own Front of House package. There are many features on this software and we suggest you see the brochure, but basically it combines all the features of the Light BDI with reservation making, invoicing and guest management. This package is extremely well priced and is a very powerful tool for the small to medium sized hotel.

In addition to the above the HiPath offers DECT cordless working and the systems does not need meter pulses. This saves on the costly fee and finally allows hotels to use other cheaper carriers. We can also connect special units to make calls to mobiles competitive.

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Alpha Business Communications Ltd, Unit 19, Network Centre, High Carr Business Park, Newcastle under Lyme, Staffordshire, ST5 7XE. tel: 01782 576070 fax: 01782 57600
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