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Call Management Don't have the Adobe Acrobat reader?

There is a whole host of Call Management Software on the market at any one time.

Siemens recommend software from two companies, Callista & Oak. Both offer low entry products that fulfil the basic requirements of extension and department billing and both have more sophisticated packages to fulfil almost every need.

Callista also have two packages designed specifically for the Hotel market, Callista Light BDI and the Callista Hospitality function.

With both Callista and Oak in our Product Portfolio we have a software package to fulfil your requirements.

Click on the products below to download more information:

1) Callista Multifunctional
2) Callista in a nutshell
3) Oak call management

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Callista®Multifunctional

intelligent call management for business

Callista®Multifunctional helps to control telephone costs by combining telephone billing and cost recovery, PABX operator performance analysis, caller ID and contact management in a powerful, comprehensive, integrated telephone call management system.

Allocate calls by extension, employee, division, department, client/project/matter and add separate margins to each call type for efficient cost recovery.

Powerful reporting features combine data and graphs for maximum information and maximum impact. The system's automatic report scheduler means reports can be selected and scheduled with minimum user intervention.

Callista®Hospitality
powerful, easy-to-use property management for hotels, motels, B&Bs & lodges
Callista®Hospitality has been designed for small to medium-sized hotels/motels which need an effective, reliable, easy-to-use system to manage guests, telephones, invoicing, debtors and management reporting.

Callista®Hospitality provides advanced software design to make the day-to-day management of hotels and motels more efficient and to allow for the provision of new levels of service to guests.

The system incorporates on-line reservations, automatic faxing or emailing of confirmation letters directly from the system, automatic scheduled reporting, accurate telephone billing for cost recovery and other advanced hospitality features to make property management simple, efficient and profitable.
Callista®Light

basic, easy-to-use call accounting

Callista®Light is ideal for businesses and hotels/motels which need only basic call accounting functions.

This system is perfectly suited for small hotels/motels or call shops where the public has access to telephones for local, national, international and mobile calls.

Callista®Light works in conjunction with the powerful Callista®Call Processor to simultaneously log and process all calls.

Callista®Light BDI
Basic, easy-to-use call accounting with advanced telephone control
Callista®Light BDI provides the same functions as Callista®Light but is designed for small hotels/motels and for any business which needs extension locking/unlocking features from the PC such as publiccalls shops.

It has an integrated bi-directional interface (BDI) into selected PABX systems which provides automatic features such as extension locking and unlocking on check in/check out, wake up calls, room status updating from each guest telephone, automatic activation of messaging and Do Not Disturb indicators from the guest telephone or PC.

Advance Classic
Since 1992 the Advance name has been synonymous with excellence in Call Management and, with tens of thousands of systems installed in the UK and Europe, continues to be the de facto choice for UK businesses. Oak are ISO 9000:2001 quality accredited and employ over 60 staff which ensures that Advance continues to be the best value for money product available in the UK.

Advance Classic LE
A low cost entry level version of Advance Classic.

Advance aiOffice
Continues the tradition of excellence with a host of new features that enable the customer to get the most from their telephone system, to continually improve customer service, to keep call and telephone costs under control and to maximise the efficiency of telephone usage throughout the organisation. aioffice allows for the automation of most tasks thus minimising the management overhead but maximising its effective usage in every

Advance 2002
Whether your needs are simple monthly cost reports or the management of several thousand extensions over a wide area network, Advance 2002 is designed for you. User friendly and adaptable, the reporting suite has been further enhanced, providing powerful and flexible reporting options, including automatic distribution via email.

Alpha Business Communications Ltd, Unit 19, Network Centre, High Carr Business Park, Newcastle under Lyme, Staffordshire, ST5 7XE. tel: 01782 576000 fax: 01782 576001
...www.alpha-business.com