Our Company
Established for over twenty five years, Alpha Business Communications, are an independent IT & Telecommunications provider.
Able to provide end-to-end business solutions, we provide a single point of contact for the services business rely on – telephony, Internet connectivity, e-mail and more. Being independent means we can select the best of breed manufacturers and products to fit each solution we build.
Our diverse customer base includes 5 star luxury hotels, solicitors, manufacturing and service sector businesses.
Our Support
Open during our standard business hours of 09:00 to 17:30, Monday to Friday, our helpdesk will resolve your problems quickly and efficiently. Customers who need help outside of these hours can arrange contract extensions to have access to our on-call engineers.
Our pro-active monitoring system runs 24×7, checking server health, network status, application availability, bandwidth use and more. This provides automatic warning of problems (eg disk failure in a RAID array) and allows us to review historic data to help diagnose problems. Live status is displayed on a large wallboard to our staff so they are often aware of problems before users.
To download a client which will allow a member of our helpdesk staff to contact to your PC, please visit our Support Portal.
Our Office
We’re located at 19 Sandbach Road South, Alsager, ST7 2LT
T: 01782 576000
F: 01782 576001
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